Frequently Asked Questions
Everything you need to know about booking and staying
FAQ List
How do I book an apartment?
Browse our listings, select your preferred dates, and complete the booking request. We will confirm your reservation and send you all details.
Which payment methods do you accept?
We accept all major credit cards and secure online payments.
What is your cancellation policy?
You may cancel free of charge up to 7 days before arrival. For later cancellations, a fee may apply. Please refer to your booking confirmation for details.
How do I check in and out?
You will receive clear instructions for self check-in prior to arrival. Check-in and check-out times may be flexible depending on availability.
Are amenities such as Wi-Fi and kitchen included?
Yes, all our apartments come with high-speed Wi-Fi, fully equipped kitchens, and quality linens for your comfort.
How do you ensure guest safety?
We select and maintain apartments with secure entry systems and provide detailed safety information for each property.